Overall Satisfaction with Fonality
Fonality is currently being used as our primary phone system, it is used by our whole organization and facilitates communication within the organization.
- Easy To Use- Straight forward and linked with the computer for more detailed access.
- Customer Service is helpful- has helped on variuos issues in the past.
- User Friendly-not difficult to use.
- Lacks Connection at times
- The help mannual could be more detailed.
- The Audio voicemails should be more accessible.
- Centralized the phone system
- Improved customer service
- Calls were handled more efficiently
It is an innovated product and provided more promise for the future of the company.