Fonality Review
August 05, 2014

Fonality Review

Eric Larke | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fonality

Fonality is currently being used as our primary phone system, it is used by our whole organization and facilitates communication within the organization.
  • Easy To Use- Straight forward and linked with the computer for more detailed access.
  • Customer Service is helpful- has helped on variuos issues in the past.
  • User Friendly-not difficult to use.
  • Lacks Connection at times
  • The help mannual could be more detailed.
  • The Audio voicemails should be more accessible.
  • Centralized the phone system
  • Improved customer service
  • Calls were handled more efficiently
It is an innovated product and provided more promise for the future of the company.
The product is always changing and needs to be re-evaluated.
It is crucial for sales as well as transfering calls.