Fonality
October 14, 2016

Fonality

Trystan Tyler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fonality

Fonality is used by the whole organization. The business problems it addresses is that it allows us to make calls without having to use an actual landline. It also allows us to have multiple lines within the same company.
  • Multiple numbers
  • Adaptability
  • Integration
  • Because it is a VOIP service if the internet goes down so do the phones.
  • The positive is that it allows us to be a call center which is part of our organization.
We didn't look at any other vendors.
Fonality is well suited for big businesses when you have multiple lines.

NetFortris Feature Ratings

Call reports
8
Directory of employee names
9
Answering rules
9
Call recording
9
Call park
7
Call screening
8
Message alerts
8