Fonality Phone Systems
October 14, 2016
Fonality Phone Systems
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Fonality
We use Fonality for all outward facing employees, sales, project management, reception and customer service representatives, located in two separate offices plus a home office. It's great to have the function of a PBX, and more, but without the infrastructure that a PBX requires. Fonality has given our company and its employees the freedom to work everywhere.
- Voicemail
- Call Transfer
- Hold music
- PBX type functionality
- Pricing could be lower
- Call forwarding to mobile
- iPhone application
- Reduced phone bill costs overall.
- No long distance charges.
- Constant contact with our clients, even after hours.
- AT&T
We switched from using AT&T to Fonality and it has been a tremendous benefit to our company. By having the ability to deploy voicemail boxes, extensions, hold music and a directory, without installing an expensive PBX system, we have increased the professionalism of our company. Our customers enjoy how easy it is to get a hold of everyone in the company and that has increased our business revenue and profits.