Item: Formstack Forms
Rating: 8
Author: Brandon Wells, MPA

Overall Satisfaction with Formstack

Use Cases and Deployment Scope

We currently utilize Formstack to build and embed forms, collect data, register participants for events, and complete internal communications. While we originally started using Formstack specifically to collect data from our volunteers, we quickly saw the potential to implement it organizaton-wide. Before we elected to use Formstack we used some free tools such as Google forms. While that met our basic need we were not able to develop forms that met our branding guidelines. Formstack proved to be a great option for customization.

Pros and Cons

Pros

Formstack forms are very easy to build. The User Interface takes merely a few moments to figure out. Truly a drag and drop solution.
Advanced features such as logic questions and A/B testing are seamlessly integrated.
Their customer service is outstanding.
Great admin portal for those managing account.

Cons

The price point on the upper-tiers is a little high for what you get.
Include a live chat feature for customer support.

Systems Integrated With

Slack

Likelihood to Recommend

Formstack is functional, easy to use, and really helps organizations get organized. I find myself referring people to Formstack all of the time, which to me, is a great indicator of how well they address a customers need in their space. If you are looking for a tool that will help you build professional online forms, Formstack should be the first and last place you look.

Formstack Forms Feature Ratings

Comments

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