Overall Satisfaction with FreshBooks
We use FreshBooks for time tracking, estimating and invoicing. FreshBooks has greatly simplified the process of monthly invoicing. I can now complete in 5-10 minutes what used to take me hours. I am more likely to bill for small items because it is so quick and easy which has improved my bottom line.
- Very easy to use.
- Excellent customer service.
- Excellent connectivity to my bank and other financial institutions.
- The estimating module is too rigid. It would be great if it offered more flexibility in its layout.
- I bill faster due to the simplicity of the process.
- I get paid quicker thanks to their online bill paying.
- I bill for small items that I might have skipped in the past because it wasn't worth the time to create the invoice.
- I get reimbursed more frequently for expenses as they are imported from my bank accounts and credit card.
I am not a full time bookkeeper and when I used to use QuickBooks I felt like I had to relearn the software each time. When I had to do something unusual I frequently got frustrated trying to figure out how to do it. FreshBooks has eliminated that with its ease of use and their excellent customer service.