FreshBooks is great for freelancers
March 23, 2017

FreshBooks is great for freelancers

Matthew Lee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with FreshBooks

We use FreshBooks for time tracking, estimating and invoicing. FreshBooks has greatly simplified the process of monthly invoicing. I can now complete in 5-10 minutes what used to take me hours. I am more likely to bill for small items because it is so quick and easy which has improved my bottom line.
  • Very easy to use.
  • Excellent customer service.
  • Excellent connectivity to my bank and other financial institutions.
  • The estimating module is too rigid. It would be great if it offered more flexibility in its layout.
  • I bill faster due to the simplicity of the process.
  • I get paid quicker thanks to their online bill paying.
  • I bill for small items that I might have skipped in the past because it wasn't worth the time to create the invoice.
  • I get reimbursed more frequently for expenses as they are imported from my bank accounts and credit card.
I am not a full time bookkeeper and when I used to use QuickBooks I felt like I had to relearn the software each time. When I had to do something unusual I frequently got frustrated trying to figure out how to do it. FreshBooks has eliminated that with its ease of use and their excellent customer service.
FreshBooks is great for small businesses looking for a very simple way to handle their invoicing. It is particularly good if you work with subcontractors who also use FreshBooks as their time can be logged directly into your projects allowing you to bill for their time even before they invoice you.

FreshBooks Feature Ratings

Accounts payable
8
Accounts receivable
10
Expense management
9
Time tracking
9
Regulations compliance
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
10
Dashboards
9
Standard reports
9
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated