Highly recommend, if you can convince your bookkeeper & accountant to use it
September 26, 2024
Highly recommend, if you can convince your bookkeeper & accountant to use it

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with FreshBooks
We used FreshBooks exclusively for invoicing for 4 years. It allowed us to partially automate our invoicing process and do a much better job of tracking client invoices. Prior to using FreshBooks, we were invoicing our clients manually, with no way of taking payments online, or via PayPal. Our invoices were scattered and disorganized, with no central way to keep track of them.
Once we started using FreshBooks, our invoice aging reduced dramatically; what took 60-90 days to receive payment (with multiple manual reminders sent) reduced to under 30, almost immediately.
Once we started using FreshBooks, our invoice aging reduced dramatically; what took 60-90 days to receive payment (with multiple manual reminders sent) reduced to under 30, almost immediately.
Pros
- Invoice Tracking
- Automated invoice reminders
- Stripe payment processing connectivity
Cons
- Market share
- Reduced average unpaid invoice age from 90+ days to less than 30
QuickBooks' interface is clunky, confusing, and slow. QuickBooks support is worse than if there were no support at all. FreshBooks' UI is clean, intuitive, and even when changes are rolled out, easy to quickly learn. Their support is second to none and never disappointed us.
Do you think FreshBooks delivers good value for the price?
Yes
Are you happy with FreshBooks's feature set?
Yes
Did FreshBooks live up to sales and marketing promises?
Yes
Did implementation of FreshBooks go as expected?
Yes
Would you buy FreshBooks again?
Yes
Comments
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