Need improvement in the search engine and history reflection
January 10, 2024
Need improvement in the search engine and history reflection
Score 9 out of 10
Vetted Review
Verified User
Software Version
Blossom
Overall Satisfaction with Freshdesk
It a good service however the refresh the page for a long time and the redirection is very good but if it was a desktop supportive app it would much better use and single sign in option the best thing which I've used ever
- showing the stats
- and Survey trigger content and the reflection after completion
- showing us the where we standing with completion
- need to work on the page refresh issue
- redirect option should be little faster
- applying the changes is little slow
- interface was good
- UI need to made more acceptable to new users
and here we need to work on reflection
- Fresh
we need to work the History search also
Do you think Freshdesk delivers good value for the price?
Yes
Are you happy with Freshdesk's feature set?
Yes
Did Freshdesk live up to sales and marketing promises?
Yes
Did implementation of Freshdesk go as expected?
Yes
Would you buy Freshdesk again?
Yes