Fuze is an excellent meeting tool
Anonymous | TrustRadius Reviewer
July 13, 2018

Fuze is an excellent meeting tool

Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Voice
  • Video
  • Messaging

Overall Satisfaction with Fuze

We have not really had any issues or problems using Fuze.
Fuze is simple to download and install for either Windows or Mac. You can also use a web browser instead of installing the app if desired. This is quick and straightforward to do.
Fuze has been used across our whole organization. It is a great way to schedule and conduct meetings when some attendees must be in different locations. The voice and video are great but the screen sharing is possibly the best tool to allow others to take over as the presenter and share what they see with everyone.
  • Scheduling and inviting attendees to a meeting is simple and straightforward.
  • Fuze allows attendees to call into the meeting via phone or to access audio and video through the Fuze app or a web browser.
  • Sharing screens is simple and changing presenters throughout the meeting is easy to do. This is great for training purposes and allowing everyone to participate and ask questions if they are seeing something different on their screen.
  • We usually copy the meeting link from Fuze and then send it out via email. If Fuze could import contact info from Outlook we could eliminate this step and send the invite directly from Fuze.
Adoption of Fuze has been relatively easy for our organization. After users have interacted with Fuze just once or twice, they typically get the hang of navigation and the functions available to them. It is a great program, so we have not had any complaints or issues with missing features that users wish they had!
Although Skype and GoToMeeting are great products in their own right, I feel that Fuze has a more professional look and is more intuitive to use and navigate than other products. I feel that Fuze is more suited for business purposes and seems less like an instant messenger.
Fuze is great for meetings where some attendees must be in different locations. We utilize Fuze for meetings where information is going to be shared for everyone to look at. Fuze is also great for training purposes and being able to show someone step by step what a certain process looks like. You can then assign someone else as the presenter and have them go through the same steps on their screen to confirm understanding.

Fuze Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
10
Call recording
10
Call park
Not Rated
Message alerts
10
Video conferencing
10
Audio conferencing
10
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated