8/10 Review
July 28, 2021

8/10 Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Voice
  • Video
  • Messaging

Overall Satisfaction with Fuze

Fuze is used throughout our company in all departments. We use this to help our team members quickly while they are helping customers and we use it to communicate with other departments.
  • Video meetings
  • Easily used to text our employees
  • Large group messages are received quickly
  • Video quality
  • Better ways to screen spam calls

Do you think Fuze delivers good value for the price?

Yes

Are you happy with Fuze's feature set?

Yes

Did Fuze live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Fuze go as expected?

I wasn't involved with the implementation phase

Would you buy Fuze again?

Yes

Fuze is well suited for fast communication throughout the company. It is easy to search for someone within the organization.

Fuze Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
9
Answering rules
7
Call recording
6
Call park
Not Rated
Message alerts
Not Rated
Video conferencing
8
Audio conferencing
8
Mobile app for iOS
Not Rated
Mobile app for Android
10