Google Workspace for small to mid size buisnesses... great fit.
April 15, 2021

Google Workspace for small to mid size buisnesses... great fit.

Kwame H. Baptiste | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Workspace (formerly G Suite)

Google Workspace is our primary calendar, email, and network sharing file repository for my company. We use the G chat, email groups, and SMTp services.
  • Email
  • Mobile security
  • Group email
  • Domain manegement
  • Domain level access to company emails
  • Domain level access to email forwarding and auto reply
  • Domain level management of email archiving during employee separation
  • Stable uptime of communications with customers and vendors
  • Ease of use for end users and it team
  • Scalable to the needs of the company
  • No company infrastructure needed to support services outside of internet
  • Scalable.
  • Clear and simple billing.
  • Low barrier to entry, and little training needed.
interface was more stable and no end client required. Also, completely cloud-based, so no local servers needed. Google is a stable platform and has to notch security. SO spam management is automated. no granular filtering required.

Do you think Google Workspace delivers good value for the price?

Yes

Are you happy with Google Workspace's feature set?

Yes

Did Google Workspace live up to sales and marketing promises?

Yes

Did implementation of Google Workspace go as expected?

Yes

Would you buy Google Workspace again?

Yes

Google Workspace is great for setting up new users and deploying apps to a domain or group. However, the managers cannot review or manage individual user's emails or setup mass auto-responses for users or mass management of signatures.

Using Google Workspace (formerly G Suite)

150 - all PC level users
  • user manage their own auto response
  • user manages their own signatures
  • users manage their own email segrgation and storage
  • google groups are crucial for departments
  • google drive is great for dept file shared with team drives
  • large bandwidth for attachment is amazing.
  • using google drive exclusively
  • develop a better schedule for offboarding
  • use team drive for valued files.
its stable and works.

Evaluating Google Workspace (formerly G Suite) and Competitors

Yes - exchange email server
exchange recommended the use of end clients and they kept failing. we went with a clientless email solution that was easy for end-users to use and manage at an affordable cost without the need for onsite resources.
we didn't realize how many people didn't use Gmail and under-estimated the need for training.

Google Workspace (formerly G Suite) Support

Getting help is not easy for users.