Better customer engagement
July 27, 2019

Better customer engagement

Marc Rowen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gist

We use Gist for sales and customer service.
  • Allows us to be better connected with customers.
  • Gives customers multiple options to contact us.
  • Gist is available on multiple platforms.
  • When responding via email, we would like our normal email signatures to be detected and removed.
  • We've been able to engage customers better.
  • Intercom and Drift
We're not sure how well Gist stacks up against them, but it is more affordable than those solutions for us.
We use it so customers have a choice of how to contact us, so we think it's well suited for any customer-initiated interaction.