All-in-one support software!
February 04, 2020
All-in-one support software!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gist
Gist is an all-in-one platform to provide customer support. I like their super cool chat widget. Using their mobile app I can reply to my customers on the go. It helps me a lot to provide faster support. Also, they have a knowledgebase feature. This knowledgebase reduces customer ticket submissions a lot. My business is so smooth because of this powerful software!
- Super cool chat widget.
- Awesome user-experience.
- In Facebook page integration I can only reply to FB page messages through Gist. But there is no option to reply to customer comments like on LiveAgent. This is a feature I really wish was available in Gist.
- Our support system is as smooth as can be thanks to Gist. It is a great value for the price.