Gist is the all-in-one solution I needed
February 12, 2020

Gist is the all-in-one solution I needed

DJ Borhan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gist

I just started using Gist and it has blown my mind. It has all the features I was using on different platforms summed into one. Their free plan has more features than most competing brands have on their paid memberships. I like how they have incorporated email marketing, live chat, and customer service all in one dashboard. I was using and paying for different platforms before but now have it all with Gist.
  • Email marketing
  • Live Chat
  • Their website is mobile optimized
  • Use TicketTailor to send emails from customers back to Gist email marketing
  • It has consolidated different platforms into one. This has brought my overall monthly marketing spend down.
Tidio was great, but it lacked email marketing support.
Gist is great for companies that focus on customer interaction and live chat.

Evaluating Gist and Competitors

Yes - It replaced Mailchimp email marketing and Tidio Live Chat.
  • Price
  • Product Features

Gist Support

Super fast response. They had detailed answers with documentation links.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Poor followup
Yes, when I inquired about their email marketing platform.