GiveSmart review
May 27, 2021

GiveSmart review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

We use GiveSmart as an event/fundraising tool within the Development office for our two parent group fundraisers. It allows us to manage registration and auction in one location. The setup is used exclusively by Development but registration/end user is across the whole organization and community.
  • Track donors.
  • Track items/donations.
  • Track revenue.
  • Determining the amount users paid in fees and how that affects overall income.
  • Mixed batches across overlapping events is a challenge to enter into our system.
  • No integration with our database - having export templates to choose from that fit the formatting of frequently used databases would make uploading more manageable - currently I still enter everything manually.
  • I think the overall impact is neutral in our situation. It simply allowed us to have an auction style format to our events.
I ran into some issues where I either didn't know that certain formatting options were available or was unable to format as I had hoped.
Support was very prompt in replying.
We have trouble getting our logos to fit the mandatory banner and image placeholder sizes. Other than that we've been ok with the look.
GiveSmart is well suited for auction events and for organizations who do not have their own development software for additional fundraising management.