Virtually all you need!
June 03, 2021

Virtually all you need!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

GiveSmart is an essential event management system we utilize with multiple events. It has integrated flawlessly into our virtual and now hybrid events in a way that allowed our organization to capture donor dollars from a distance. The platform is intuitive and can be customized to meet the needs of each event. The registration and checkout process is easily taught to volunteers. The system is user-friendly from ticket purchase, online bidding, and donation administration it is a must-have for non-profit organizations!
  • Customizable event landing page
  • Registration and ticketing system
  • Online mobile bidding
  • Chargeback notification
  • Fee transparency per transaction
  • Batch reports not specific to each event
  • An increase in revenue at events by 40%
  • Decreased costs of administration due to increased efficiency by utilization of GiveSmart
Lacked intuitive utilization capabilities also silent auction photos and ease of use were substantially lacking. Onsite support team was another factor.
Some additional customization on the homepage would be useful such as event description.
The answering service is not always prompt in returning messages.
Keeping a brand standard has been relatively easy.
GiveSmart is well suited for all types of fundraising events. It does lack some capabilities with data integration for donor databases.