Overall Satisfaction with GlobalMeet Collaboration
We assign every attorney in the firm with their own GlobalMeet account for conference calls. They have their own 800 number and passcodes to give to clients. They enjoy the 24-7 aspect of making and hosting a conference call where before IT support created a conference bridge, that took time for them, IT and reduced usable channels of our T1.
- Easy to use - just dial-in with your 800 number, enter a passcode or host-code and you are connected to your conference call.
- Easy way of recording the conference call.
- We like the email confirmation that includes the participants and the number of minutes they were connected that is sent at the end of a conference call.
- The web interface could be easier to navigate.
- There hasn't been a huge impact on ROI in a financial sense.
- There's obviously a cost for the GlobalMeet service where before IT created conference bridges for the attorneys.
- The positive is the ease of use for attorneys and IT staff.
We chose GlobalMeet because it offered the best value among the 2 or 3 vendors we considered for a conference calling service. The price was acceptable for the level of service and GlobalMeet has the features and functionally to help my attorneys work more effectively. I would choose GlobalMeet again if we were given the option.
GlobalMeet Collaboration (discontinued) Feature Ratings
Using GlobalMeet Collaboration
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Comments from one of our attorneys who is very technical and is a our Cybersecurity and Data Privacy Attorney: "Generally we tend to circulate feedback about issues we are having, things we need to do better at, etc. – but this evening I wanted to change that by sharing something positive: I really like GlobalMeet – it has excellent features, is easy to use whether as just a conference calling “bridge”, from the iPhone or iPad apps, or using it for web conferencing with the screen sharing feature, which I just used to review a forensics report before having it transmitted. Kudos to Chad for finding this excellent product – I’m a fan! "
- Nothing is particularly difficult with GlobalMeet. The web interface could be upgraded, but it could be that I'm using and old version of the software.
Yes - I haven't used it very much, but I have downloaded the GlobalMeet app on my phone.