Gong.io + Sales = Bigger sales
June 15, 2021

Gong.io + Sales = Bigger sales

Thomas Kollars | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

We are using it for our multiple sales channel organization to listen and coach phone calls, understand where in the sales cycle a deal truly is located, as well as help onboard new sellers.
  • The deal boards show the true picture of the deal
  • Understand what our customers are looking for and how we can better support them
  • Ramp up new reps quicker
  • Reporting should be more customizable
  • Widget count vs just dollar amount would be helpful
  • Email capture through Outlook could be improved
  • Call logs
  • Deal Board
  • Dashboards
  • Sales cycle times have gone down
  • Product knowledge has increased
  • Uncovering additional opportunities has increased
Chorus was very slow to improve their platform. Their platform was not very user friendly, and wasn't easy to identify deals. It also only captured the information that they deemed it needed to capture. It became a check box instead of of a tool for our organization that didn't benefit us very much.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

Sales is always a place that it will be very well suited.Giving the true picture of your funnel is incredible.
Back office support staff wouldn't be able to utilize this tool very well. If they aren't sending emails or aren't on the phones, I don't think this would be very helpful.