1. Home
  2. Conversation Intelligence Software
  3. Gong Reviews
  4. User Review of Gong
Gong.io Review
February 10, 2022

Gong.io Review

Megan Williamson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

Gong.io is an essential tool for sales organizations. It is a way for not only a manager to review and give feedback/coaching to their reps, but it also allows for peer-to-peer learning, self-learning, and faster onboarding of new reps. New features are being added that allow individual reps to keep on top of their pipeline to increase deals to closed-won.
  • Call recording with feedback
  • Deal progression reminders and guidance
  • Data insights
  • Deal risk assessments
  • Translation within Gong.io recording
  • Call recording
  • Translation
  • Assist
  • I am not the buyer of Gong.io to analyze the ROI
I've used both Chorus.ai and Gong.io - my preference is Gong.io. Even the company I used to work at who used Chorus.ai has also made the switch to Gong.io

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Gong.io really is a well-supported tool for any sales organization. I frequently speak with sales leaders who are intrigued by Gong.io's tool being on our call. The only area I challenge or slight disregard within Gong.io's tool is the deal risk assessment. However, I can't fault them for this. I work a lot off of my cell phone, WhatsApp, etc. and their integration simply cannot capture that automatically.