GoodData - tying together disparate data.
Updated March 22, 2022
GoodData - tying together disparate data.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoodData
We are using GoodData as a visualization and analytics tool to allow our clients to gather valuable information across a number of disparate data sources.
- Provides easy linking of disparate data sources that typically would be very difficult to analyze in any meaningful way.
- Ease of design. You don't have to have extensive knowledge of the product to be able to design attractive and powerful reports, dashboards, etc.
- Easy to integrate into custom applications. Whether it be i-framing or white label, GoodData provides an easy solution for integrating dashboards into your applications.
- Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc.
- No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars.
- Learning MAQL programming language is necessary to be able to use the product meaningfully.
- SQL Server Reporting Services
SQL Server Reporting Services is great for building reports and informational tools for an organization using shared and/or relational data sources. Due to the nature of our business, we needed the ability to tie together multiple non-shared or relational data sources. GoodData provides all the necessary back-end and front-end tools in order to meet those needs.
GoodData Feature Ratings
Integrating GoodData
- Salesforce
- Excel
- Microsoft SQL Server
We use GoodData bricks to schedule and pull data from a variety of data sources and services. The process is streamlined, especially with the help of their professional services team. I would say on a scale of 1-10 (with 10 being extremely easy), integration with our required data sources and services would be an 8.
- REST
- GSuite
- Zendesk
To my knowledge, GoodData supports integration into all of these systems. We just haven't had the need or taken the next steps to integrate. We look forward to working on these integrations in the near future as our experience with other integrations has been successful.
- File import/export
- Single Signon
- ETL tools
Depending on the experience and knowledge of your internal development teams, I would highly advise at least getting some consulting from GoodData professional services for any work or integrations you plan to do. I don't think we would have been as successful using the product without it. If you have a team experienced with GoodData, perhaps it's a step you can skip, but for less experienced teams, it's the route to go.
GoodData Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes, as I indicated in a previous response, we did not have the time or development resources to throw at the initial implementation of the GoodData product. Therefore, we put our trust in their expert staff to get us up and running a fraction of the time it would have taken with our own development staff that hadn't used the product before.
Even when we were up and running and our systems were running smoothly with the GoodData product implemented, the support team was very good at maintaining the relationship and following up to see if our needs continued to be met. Through discussions with their professional services and support team, we were able to tap into some additional features that we may not have if the support team wasn't as interested in our success as they were.