Overall Satisfaction with GoodData
GoodData is used as a BI platform that covers reporting needs across all functions of the company. It combines data from various silo systems used by the company to provide a single point of truth. The intuitive user interface allowed us to implement the self-serve reporting to a large number of users, who can access the data they need without IT support.
- Intuitive report and dashboard building tools allow users to customise their day-to-day interaction with the data.
- Some of the standard data warehouse (DW) design patterns are implemented and come out of the box.
- GoodData takes care of speed optimisation.
- Customer support is very responsive and accessible.
- It is not the best solution for the printable reports.
- Formatting of the output is limited and some classic visualisations are not available.
- It is a pure BI tool, there is nothing to support predictive analytics or forecasting.
- Data is not easily available, so we have to have an intermediate staging data warehouse. This literally doubles number of required ETL processes.