Item: GoodData
Rating: 9
Author: Verified User

Overall Satisfaction with GoodData

Use Cases and Deployment Scope

Our company is using it to provide additional reporting options and features and functionality to our clients.

It allows for dashboarding and creating ad-hoc reports on a cloud environment with near real time data.

Pros and Cons

Pros

User permissions
Automation of reporting
Flexibility

Cons

The nuances of the set up can get a little difficult to navigate
Not knowing where client responsibility ends and GoodData help is required.
Charging for time to assist with navigating the product can be a little off putting to new clients we are looking to expand to. It makes them feel like they cannot ask questions.

Return on Investment

Allows for us to check boxes on rfp's for ad hoc reporting

Self-Service Analytics

n/a - our clients use GoodData for reporting, so I don't need to use the self service bi and analytics.

Key Insights

Do you think GoodData delivers good value for the price?

Yes

Are you happy with GoodData's feature set?

Yes

Did GoodData live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoodData go as expected?

Would you buy GoodData again?

Yes

I think for complex organizations that have a ton of different reporting needs it fits very well. It allows for customization in permissions access and automation to make it seamless to users who just need the data but not necessarily to login. I think for straightforward and smaller organizations it might be a little bit of overkill for meeting their needs.

GoodData Feature Ratings

Comments

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GoodData Review