Item: Google Business Profile
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Google Business profile to update people with our hours, and make sure all our locations are well posted. We also solicit many reviews on our profile.

Pros and Cons

updated business hours
reviews
photos

I'm extremely happy with all features

Return on Investment

Many visitors on our website find our Google Business Profile first and then get referred to our website.

Alternatives Considered

We get the best reviews on Google Business Profile! It's also a lot easier for users to post reviews there vs on other websites.

Key Insights

Do you think Google Business Profile delivers good value for the price?

Yes

Are you happy with Google Business Profile's feature set?

Yes

Did Google Business Profile live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Business Profile go as expected?

Yes

Would you buy Google Business Profile again?

Yes

Likelihood to Recommend

I always ask our clients to check out our profile so they have all info they need about us. I also like that people as questions on google.

Google Business Profile is very user friendly for the users and well as the customers of the company. The customers have an easy time finding the information they need and posting and viewing reviews.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Update hours
Post updates
Reviews

Difficult Tasks

Can't think of any

Satisfied User

Overall Satisfaction with Google Business Profile (formerly Google My Business)