Item: Google Chat
Rating: 8
Author: Wolfred Montilla Di Giulio

Overall Satisfaction with Google Chat

Use Cases and Deployment Scope

We have a team of developers and we discuss topics about the projects we have. We attend meetings using the integration add call, and also have channels for every team, it's easy to load in comparison with other chats. Also we can use it directly with Gmail without any application if we want it. I have the app in my phone as well and works perfectly. Has different notification icon when the conversation is with you and other one when is a grupal conversation

Pros and Cons

Pros

Videocalls
Fast
Not app installation required
Easy to handle

Cons

Calendar task
Integration with third parties

Return on Investment

Good communication
Easy to understand and use
Create easy meetings

Usability

It's not 10 because there are some features that needs to be improved, like the third party integrations. 8 because is easy to use l, does not require to install it, just go to Gmail and simple as that. Create meetings is easy you have the buttons there, the integration with other Google tools, we use that a lot. Also works perfectly with jira

Key Insights

Do you think Google Chat delivers good value for the price?

Yes

Are you happy with Google Chat's feature set?

Yes

Did Google Chat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Chat go as expected?

Yes

Would you buy Google Chat again?

Yes

Other Software Used

Microsoft Teams, Slack

Likelihood to Recommend

If you have a small team and you don't want to use complex business chat that required experience to work with. If you are not looking for third parties integration and just chat

Google Chat Feature Ratings

Comments

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Easy chat for small companies