Google Forms is there to help you know how much users know about your product
December 07, 2021

Google Forms is there to help you know how much users know about your product

Sayed Manzar Hassan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Forms

This is basically used to gather learning experience of tools at work and has a wide reach of the audience that is the plus point. Multiple questionnaires with ease of use and answer formats are a good hallmark of a good form. It is pretty handy and easy to create a form in order to get answers from your target audience. Mostly used to collect how many folks have acquired practical product knowledge at work.

Pros

  • Easy to create product knowledge questionnaire for target group.
  • You can send over 100 google forms to audience via email.
  • You can get response within stipulated time frame.
  • You can customize poll or questionnaire.

Cons

  • It lacks advance feature like user-interface, it looks dry form.
  • Functionality tools are not at one place - it is here and there.
  • It needs to add some more space to content creation in order to serve the interests of all walks of business.
  • It is good for product knowledge test.
  • It is good for understand how to test experience of product user.
  • It helped me to understand the immediate view on the experience of the user and cost-effectiveness.
  • Though it lacks appealing UI and lacks space for content creation in order to understand the views of the audience.
Google Forms is good for questionnaire surveys for office folk in order to understand how much experience really translates into action and how much is still needed to fulfil the gap. That's where Google Forms comes into the picture and it's accessiblity is its hallmark. I would be able to send Google Forms to all folk over hundreds of email addresses. It does not cost anything as compared to SurveyMonkey.

Do you think Google Forms delivers good value for the price?

Yes

Are you happy with Google Forms's feature set?

Yes

Did Google Forms live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Forms go as expected?

Yes

Would you buy Google Forms again?

Yes

Why did I give this much rating? That's a good question. I can interact with the target audience, a couple of hundreds, in a short span of time and it is not that complicated to create for those who participated in polls or questionnaires. It is accessible and simple to use and does not need many brain cells to apply this form in your professional or personal life alike.
It serves the basic needs of a creator and is able to reach wide audiences in order to understand how much is a gap in product knowledge and how to quickly it can be fulfilled. It is cost-effective and open source. Its useability has outperformed others in the market, given usage cost.
It did really well pertaining to the product knowledge questionnaire for the targeted audience and is quite accessible for all. You get responses quickly from your audience - that is a plus point. It is not that difficult to create a form for your target group. However, it does lack its user interface look that does not appeal to a few target audiences and content creation space needs to increase a little more as per business need in order to fulfill the requirement.

Google Forms Feature Ratings

6.7
Survey templates
8
Themes
7
Custom logo/branding
5
4.0
Changes to live survey
2
Question design help
2
Multiple question types
8
Not Rated
Survey logic flexibility
Not Rated
3.6
Response tracking
3
Data export
4
Standard reports
3
Custom reports
4
Analytics
4
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
3.0
Vendor-offered crowdsourcing
3
Respondent restrictions
3
4.0
Access controls
3
Compliance
5

Comments

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