Google Hangouts Chat Gets It Done
June 29, 2021

Google Hangouts Chat Gets It Done

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Hangouts Chat

It has replaced GroupMe as our group-text system, and now has replaced text messaging as one of the primary means of workplace communication. We are all constantly using Hangouts Chat. It being attached to our email has been a huge benefit in maintaining consistent communication.

Pros

  • I like that it's both attached to my email, and exists in its own app on my laptop.
  • The quick availability to switch from text communication to a video chat.
  • Makes it so much easier to know when other employees are off, and shouldn't be bothered.

Cons

  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
  • It's important for my whole team to stay on the same page to achieve our funding goals. This is our main tool in making sure we accomplish our goals.
It integrates much easier.

Do you think Google Chat delivers good value for the price?

Yes

Are you happy with Google Chat's feature set?

Yes

Did Google Chat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Chat go as expected?

Yes

Would you buy Google Chat again?

Yes

It's just so nice having a chat system attached to your email. If you maintain one, you're maintaining both.

Google Chat Feature Ratings

Project Management
9.3
Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
Not Rated
Mobile Access
10
Search
10
Visual planning tools
Not Rated
Communication
9.2
Chat
10
Notifications
9
Discussions
9
Surveys
8
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
Not Rated
File Sharing & Management
8.1
Versioning
9
Video files
9
Audio files
9
Document collaboration
7
Access control
6
Advanced security features
8
Integrates with Google Drive
9
Device sync
8

Comments

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