Google My Business is a must-have
May 19, 2021

Google My Business is a must-have

Charley Allen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google My Business

We use Google My Business to enhance the appearance of our organization in search results. We've also found that a good Google My Business leads to a higher search placement for location-based searches. We are using it across the whole organization which does lead to some complications but we have not created new listings for different departments.
  • Provides more information when the organization appears in search results
  • Offers consistent information in an easy to use interface
  • Includes options for photos
  • Irrelevant options can't be hidden
  • Large organizations cannot be broken down into individual areas
  • Link to website or next step is not as prominent as it could be
  • Lead to a slight increase in organic traffic
  • Makes organization seem more legitimate
  • Increased page ranking for location-based searches (best college near me, etc.)

Do you think Google Business Profile delivers good value for the price?


Are you happy with Google Business Profile's feature set?


Did Google Business Profile live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Business Profile go as expected?


Would you buy Google Business Profile again?


Google My Business is a necessity for anyone with a website who wants to improve their ranking in Google search or attract more organic web traffic. There are limitations and frustrating factors but there really is not a good alternative to their product. Google My Business is a key piece to marketing strategy but works best in unison with other search-based strategies, especially for businesses [that] are not in e-commerce.