Item: Google Voice
Rating: 10
Author: Maeghyn Thornton

Overall Satisfaction with Google Voice

Use Cases and Deployment Scope

I have used Google Voice in both my current role and in my past role. The ability to be able to forward calls to Google Voice and change where they ring has been fantastic. As a school with multiple campuses and summer closures, we have been able to forward phones and receive voicemails regardless of which campus we are located. The ability to forward voice messages has been amazing in being able to get it to the right person in a busy front office.

Pros and Cons

Pros

Forwarding
Tracking
Digital voice message in emails

Cons

Voice transcription
User friendliness
Ability to easily access voicemail changes

Return on Investment

Ability to connect with stakeholders
Ability to change locations
Ability to have a line specifically for CEO

Likelihood to Recommend

I think that Google Voice is perfect for someone who often changes working locations. The ability to have online messages and to forward the call to any number makes this the perfect platform for anyone who is on the move and working at different locations. If you are looking for a service that has good voice transcription, this would not be the service for you.

Google Voice Feature Ratings

Comments

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Google Voice: For the Constantly Moving