Google Voice is an easy and cost friendly app to replace your current provider
May 25, 2018
Google Voice is an easy and cost friendly app to replace your current provider
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Google Voice
As a staffing agency our recruiters and people managers use Google Voice as the primary tool to reach our employees on assignment, or to contact potential candidates. It allows to keep a clear and easy communication via text or calls to our employees using a phone number that allows to screen calls before picking up, and has a great Voicemail organization system.
- It keeps a record of all communications made to each number
- Allows us to receive notification via email, text message or call.
- It is fully integrated with Gmail and makes it easy to work in a common user interface
- Most of our company are iPhone users, and the app works great but it does not let the iPhone make calls via Google Voice unless you are inside the app, some improvement with the iPhone integration would be helpful
- The voice-to-text tool integrated to the Voicemail usually sends intelligible messages with the reception of the notification emails for new Voicemails. The good part is that it also attaches the audio to verify the messages
- Even thought the international calling works perfectly, they should improve on the international text messaging, it usually doesn't allow us to send messages to numbers outside the US, even with credit on the account.
- We used to have a mass text message system that would charge us by each sent message. With Google Voice any interaction inside the US is completely free of charge, so it reduces the money we invested in communication to our employees and potential candidates to $0.
- The integration with iPhone and the ease of use in the computer allows for international communication at a low cost, we used to have to pay for roaming or international calling, with Google Voice the charges are around 4 cents a minute (for international calling).
- It allows us to contact just a small amount of employees, or candidates at a given time, so if you need to do mass texting this is not the app for you.
It is cheaper in price and it also has more freedom of use and better functionality.