Protect your private number with Google Voice
September 28, 2019

Protect your private number with Google Voice

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Voice

This product is great. We use it across the IT department to communicate with a co-worker without a business phone. Google Voice is used for privacy term and just for business communications.

Pros

  • Manage voice call and text message very well in the cloud.
  • A secure way to call a co-worker without using his personal phone number.

Cons

  • Sometimes you will need a good carrier coverage, otherwise, the calls won't enter or go out.
  • It increases the communication performance between co-workers.
  • Very easy setup.
  • Any one can call Google Voice numbers, even people without the app.
Like always, Google's support is great.

Do you think Google Voice delivers good value for the price?

Yes

Are you happy with Google Voice's feature set?

Yes

Did Google Voice live up to sales and marketing promises?

Yes

Did implementation of Google Voice go as expected?

Yes

Would you buy Google Voice again?

Yes

You can compare this to Skype for Business or using Google Hangouts, but we like Google Voice because of the features and easy way to communicate. Not all people have to have the Google Voice app for communication to work, people only call a phone number without depending on both having the same app.

Google Voice Feature Ratings

7.5
Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
8
Call reports
7
Directory of employee names
7
7.6
Answering rules
7
Call recording
9
Call park
7
Call screening
7
Message alerts
8
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
8.0
Mobile app for iOS
Not Rated
Mobile app for Android
8

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