Item: GoTo Meeting
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

GoTo Meeting was used to facilitate virtual meetings and recordings. Having a virtual workforce, it enabled connectivity amongst the teams in all locations. Many times meeting recordings were necessary for those who could not attend and or for reference purposes. GoToMeeting facilitated all of these use cases and enabled a remote workforce to work without impact.

Pros and Cons

Facilitates Recordings with high quality
Customer Service
Price Point

Price point can always be improved
Online chat with customer service in the live meeting itself
More swag to promote marketing

Return on Investment

Positive ROI on price
Positive collaboration
Positive support of Remote workforce

Alternatives Considered

Cisco Webex Board Series

GoTo Meeting was chosen for overall features, customer service, online chat, collaboration, white board features, price point, broadband capabilities and overall strength and marketing in the collaborative workplace platform to date. The mobile and app features make GoTo Meeting the best value for the times. I would highly recommend GoTo Meeting for all meetings.

Key Insights

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

Yes

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

Other Software Used

AuditBoard, NetSuite ERP, Salesforce Experience Cloud

Likelihood to Recommend

GoTo Meeting is well suited for meetings of a certain size. Once you start to get to the larger scale meetings with many participants you want to ensure that there will not be any technical issues with the meeting (non broadband issues). GoTo Meeting for mobile devices is well suited as well.

Users and Roles

20 - Various

GoTo Meeting

Overall Satisfaction with GoTo Meeting