GoTo Meeting - Simplicity meets your requirements.
July 08, 2023

GoTo Meeting - Simplicity meets your requirements.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

As a wireless sw engineer, we work with customers on a daily basis. This includes joining an online meeting with customers all over the world. Go to the meeting is our "goto" application for online meetings. We work on the customer networks by taking access and resolving their issues.
  • Audio.
  • Ease of use.
  • Works better even on low bandwidth.
  • UI can be improved.
  • Video can be with low clarity at times.
  • Control request is buggy once every 1000 times.
  • Future business when the customer is satisfied with how we resolved their issues.
  • Sales are done through online meetings, which increases revenue and reduces costs.
  • Integration with the chat application would have bought things even better.
I have used my fair share of applications that helps with online meeting. I prefer a goto meeting because of the way it works with low bandwidth. I have never had any complaints from my customers regarding the meetings. The other applications I used have sort of ran into issues with audio in low bandwidth almost all times. This is the main reason I prefer to go to meetings.

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

Cisco Webex Share (discontinued), AnyDesk, Microsoft Teams
I will state an example where I used GoToMeeting. I had a customer in Korea who was facing issues with the network. It was a bug on the wireless auth side. Obviously, it's not easy to travel and work on this issue. So we set up a meeting using GoToMeeting. I worked on their issue from the comfort of my home, got the relevant details, and fixed it on the call itself. It's that simple.

GoTo Meeting Feature Ratings

High quality audio
10
High quality video
7
Low bandwidth requirements
9
Mobile support
8
Desktop sharing
10
Whiteboards
9
Calendar integration
8
Meeting initiation
9
Integrates with social media
8
Record meetings / events
10
Slideshows
9
Live chat
10
Audience polling
8
Q&A
8
User authentication
9
Participant roles & permissions
10
Confidential attendee list
9