Good video conferencing software that falls short in a few places
April 23, 2021

Good video conferencing software that falls short in a few places

Sean Kitchen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

We use GoTo Meeting for our normal company wide meetings. The functionality is fairly good. There are sometimes minor issues with video and audio lag but it's normally not an issue. It allows us to keep in communication with our sales teams and support teams across the globe in addition to providing a good alternative to in person meetings in the current pandemic.
  • Video conferencing
  • Screen sharing
  • Assisted debugging
  • Needs fairly fast internet
  • Sometimes audio and video have noticeable latency
  • Screen sharing requires presenter to be passed
  • Ease of communication
  • Integration with phone system means we don't have to use personal phones
  • I've heard it's a little on the pricey side
GoTo Meeting has better phone integration and usage portions. Microsoft Teams does not have phone integration and while zoom does we are too ingrained into the GoTo Meeting environment for it to make much sense to switch to Zoom. GoTo Meeting works for our current use case so there isn't much gained by switching to a different provider.

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?


Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Meeting again?


GoTo Meeting is well suited for company wide meetings and meetings where only one person needs to be able to screen share. It is less useful if there are multiple users needing to share a screen or if the users don't have a dedicated high speed internet provider. Issues when multiple users are talking but this is an issue with every video conferencing software I've ever used.

GoTo Meeting Feature Ratings

High quality audio
Not Rated
High quality video
Not Rated
Low bandwidth requirements
Mobile support
Desktop sharing
Not Rated
Calendar integration
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Live chat
Audience polling
Not Rated
Not Rated
User authentication
Participant roles & permissions
Confidential attendee list