Can hop around like a grasshopper and not miss a call!
September 19, 2019

Can hop around like a grasshopper and not miss a call!

MJ Cassner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

Grasshopper allows us the flexibility to receive calls on multiple devices in different locations. It's great. You can add different extensions and callers get professional timely answers. The Support team is great also when you have a problem or a question. If employees work from home or multiple sites, you can transfer the phone to them wherever they go, keeping the same business number.
  • Support.
  • Flexibility.
  • Professional.
  • Provide canned answering messages free of charge.
  • It has been a positive implementation overall.
I prefer calling and talking rather than texting.

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

Grasshopper is well suited for small businesses with three or four extensions and multiple locations where people can't always answer the phone.

Grasshopper Feature Ratings

User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Message alerts
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
Not Rated