Grasshopper Review
September 19, 2019

Grasshopper Review

Jordan Jay | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

It is being used across the entire organization. We use it to connect w/ our clients daily.
  • Calling clients.
  • Texting clients.
  • Voicemail transcripts.
  • Convenience.
  • Updates.
  • Technology.
  • Promotes closer relationships with our clients.
  • Improved client retention.
  • Client convenience.
The few times that I have had an issue they definitely were on it!

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

No

Did Grasshopper live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

Grasshopper works great when communicating with clients. It’s convenient, in that you can install their app on a personal device to avoid carrying two phones around with you.

Grasshopper Feature Ratings

Not Rated
Call recording
8
Call screening
8
Message alerts
7
Instant messaging
7
Mobile app for iOS
7
Mobile app for Android
7