Overall Satisfaction with Grasshopper
We use Grasshopper as our primary phone number for our church. Rather than having a landline forwarding calls to our cells, we simply have Grasshopper forward the calls. This is wonderful because in church ministry we benefit from NOT being tied to our desks. Our staff can receive calls from anyplace on their cells without giving out their personal numbers. Also, we have 'church office' hours set so that outside the hours we have automatic voicemails/emails. In case of emergency calls, we have an option that rings to my personal phone.
- Offers a good answering service.
- Setting open hours.
- Forwarding emails that coincide with voicemails.
- I get two voicemails and two emails with every message and I'm not sure how to change that.
- I wish I could set my number to our specific city. It comes up as a city an hour away and sometimes confuses people.
- I'd like more extensions for less $.
- Running our church without a landline has built flexibility into our weeks.
- Being able to list which of our staff is on vacation is a positive impact.
- I love being able to visit church members in hospitals hours away without missing important calls.
I have not needed to call the customer support of Grasshopper. So far I have been able to do all my technical setup online myself. Between the app and the website, it has worked smoothly. Each month our billing is automatically withdrawn with no issues. Thanks for doing so great!
Do you think Grasshopper delivers good value for the price?
Are you happy with Grasshopper's feature set?
Did Grasshopper live up to sales and marketing promises?
Did implementation of Grasshopper go as expected?
Would you buy Grasshopper again?
It's great for teams that don't want to be tied to their offices. For us, as a church, we enjoy the flexibility of traveling throughout the community without having to check back for messages. Also, this replaces a receptionist. Our cell phones are more powerful and we don't have to give out our personal numbers. Plus we can set open hours.