A Time Saver and Efficiency Builder!
June 17, 2020
A Time Saver and Efficiency Builder!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
I currently use Groove to sync email communication to Salesforce from various clients and absolutely love the scheduling feature. Not having to sync emails and communication manually is such a great way to save time for the important tasks. Allowing clients to book their own times to my calendar has been an amazing time-saver and my team loves being able to have various types of appointments based on meeting type and length of the meeting. I can't imagine going back to emailing back and forth with clients just to find a good time to meet. Tracking email open rates and activities is also a great feature though we use that feature less on my team.
- Automatically syncing emails to Salesforce by user and account.
- Allowing us to schedule customized meetings with clients.
- Tracking email opening rates.
- Emailing appointments from multiple alias emails could be improved.
- Increased productivity for our team.
- Increased customer service for our clients.
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Groove, a Clari company go as expected?
I wasn't involved with the implementation phase
Would you buy Groove, a Clari company again?
Yes