A Time Saver and Efficiency Builder!
June 17, 2020
A Time Saver and Efficiency Builder!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
I currently use Groove to sync email communication to Salesforce from various clients and absolutely love the scheduling feature. Not having to sync emails and communication manually is such a great way to save time for the important tasks. Allowing clients to book their own times to my calendar has been an amazing time-saver and my team loves being able to have various types of appointments based on meeting type and length of the meeting. I can't imagine going back to emailing back and forth with clients just to find a good time to meet. Tracking email open rates and activities is also a great feature though we use that feature less on my team.
Pros
- Automatically syncing emails to Salesforce by user and account.
- Allowing us to schedule customized meetings with clients.
- Tracking email opening rates.
Cons
- Emailing appointments from multiple alias emails could be improved.
- Increased productivity for our team.
- Increased customer service for our clients.
Do you think Groove by Clari delivers good value for the price?
Not sure
Are you happy with Groove by Clari's feature set?
Yes
Did Groove by Clari live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Groove by Clari go as expected?
I wasn't involved with the implementation phase
Would you buy Groove by Clari again?
Yes
Comments
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