Favourite sales automation tool
July 02, 2020
Favourite sales automation tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
Sales uses Groove to stay on top of follow-ups with leads, opportunities and outbound prospects. This helps them manage large volumes of contacts, with targeted outreach strategies and make sure no one falls through the cracks. It also saves them time from logging information from emails, calls, calendar invites, and updating Salesforce fields.
Pros
- Easily update Salesforce information (through Omnibar) - saves time.
- Create SF activities (via Gmail & Gcal integration) - helps with data quality and reporting to ensure all contact history is recorded.
- See all activity history (account & contact) when prospecting in Groove - reduces amount of tabs sales switches between when researching history of contacts before outreach.
- Support - available to resolve issues, or answer questions relatively quickly.
- Innovative - always releasing new useful features.
Cons
- Occasional bugs.
- Better data quality in SF - allows for more detailed reporting and optimization of outreach tactics.
Groove allows for more customization, better user interface, more features that make it easier to see contact history and keep data up to date in Salesforce.
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Comments
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