Basic Groove
June 02, 2021
Basic Groove
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
I am a sales representative. We use Groove as a dialer and recorder of our phone calls for all the sales reps. We use it for sales training within the sales department. Answers any questions about what happened with client interaction. Also, helps sales managers correct and train sales reps.
- Dial the phone.
- Record phone calls.
- Rate calls positive, negative, or neutral.
- Keep recorded calls for longer than 30 days.
- Dialing.
- Recorded calls.
- Increased productivity.
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Groove, a Clari company go as expected?
I wasn't involved with the implementation phase
Would you buy Groove, a Clari company again?
Yes
Using Groove
150 - Sales and sales management.
- Dialing the phone
- Recording phone call conversations
- Customer service--to verify what the sales rep offered to client.
Evaluating Groove and Competitors
Not Sure