Groove is Groovey!
May 24, 2022

Groove is Groovey!

Caci Lignelli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Our team uses Groove daily! It helps us reach out to our customers in an extremely easy and quick manner. It syncs with our Gmail accounts, so we are able to easily pull templates that are approved by Management, making emailing our customers a breeze! Groove also helps us reach out to multiple customers in just a few clicks - helping our time management and outreach super efficient!
  • Saves templates well
  • Mass emails
  • Format help
  • Auto grooves could be a little better explained
  • Auto grooves could be a little better managed - removing people, adding people
  • Add a reference guide for the {!firstname} options near your template creations
  • Mass emailing
  • Template saving
  • Auto fill ins - first name, company, etc
  • Increased productivity
  • Faster Deals Cycles
  • Greater customer satisfaction
Groove is a great tool and fairly easy to use. However, a few older team members do run into challenges. Maybe a user-friendly guide on the home screen would be helpful! Or even adding some walk-through videos on creating templates, creating flows, sending mass emails, setting up auto grooves, editing auto grooves, etc.
I haven't used anything like Groove before!

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove is well suited for any company that is looking to reach a large number of customers in a timely and efficient manner! The ease of emailing 50, 100, and 500+ customers in just a few clicks helps the Team manage their time and reach more customers. Groove is essential to our Team!