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Groove is great for collaboration/remote teams!
May 24, 2022

Groove is great for collaboration/remote teams!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove in the sales department. We use it to manage email templates, campaigns, leads, and the dialer for outreach- all to support the sales process. I am an end-user of the platform.
  • Organizing templates and putting them into Gmail
  • Groove Spaces allows for lots of customization of lead lists
  • Groove lets you easily share templates/emails with coworkers
  • The OmniDialer doesn't always connect well and you have to log lots of details manually.
  • More functionality in Groove for sending emails/making calls right from there
  • Better connection with Salesforce, I usually have to use both at the same time.
  • OmniDialer
  • Spaces
  • Flows
  • Email templates
  • Increased productivity
  • More organized sales process
  • Better collaboration between sales reps
Groove is really nice and easy to use, I just wish it connected better with Salesforce because I still have to use both side by side but I'd like to just use Groove in the future. I also like the OmniDialer but you have to click and type 3-4 different things before you're done which takes some more time than it would in just Salesforce.
I really like Groove, I think it's a great addition to any of the CRMs it connects with. I love how it stores and uses templates so easily and you can really collaborate/work on accounts together with teammates. It logs everything you do to your CRM which is super helpful.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

Well suited: you have a team that shares email templates/flows often, your salespeople use their computers to call prospects, and if you use Salesforce

Less appropriate: you're not on a team that needs to collaborate, if you're looking to reduce time spent on logging things in Salesforce/when making cold calls.

Using Groove