A great BI tool for driving key business decisions
Mike Hilverda | TrustRadius Reviewer
August 20, 2019

A great BI tool for driving key business decisions

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Grow.com

We use Grow across our entire organization. Initially, we used it mainly in Sales Ops, but have since extended its use across CS and Marketing as well. As a growing startup company, we need customizable reporting that gives us quick and accurate insights so we can pivot our approach to product development and how we sell the product.
  • Grow is very customizable, allowing us the build the BI graphics that really move our business
  • Grow has compelling visuals that help to digest information quickly
  • Grow has a great support team that has always been there when we need them
  • The navigation between different dashboards is not very clean and impairs the effectiveness of live presentations
  • The graphs and visuals are good, especially for small businesses, but it doesn't take it to the next level for us and really wow stakeholders
  • There is no preview option to understand how the dashboards will present on different devices making it difficult to anticipate sizing for presentations
Tableau and Klipfolio are both great options and we considered others but ultimately Grow had the best combination of pricing, report customization, and support that we were looking for. At one point, when we were only using Grow with our Sales Team, we thought about moving away to another BI tool, but when we really looked at Grow we realized it was a great fit for multiple departments within our business while other tools seemed more suited for just one area or another.
I have been very impressed with Grow's strong quiver of integrations and general API capabilities. We are able to connect easily to any data source we have wanted, and the UI for making those connections is easy and intuitive. We had a couple of questions with the initial connections but Grow's support team was helpful in bridging knowledge gaps.
Grow makes it easy for us to collaborate on different reports and share data across teams. The security options meet our needs and are reasonably customizable. In a practical sense, Grow allows us to guide the consumer experience of BI data and celebrate wins or pivot from key learning opportunities.
Grow is great for building reports, throwing them up on a screen for teams to view and track as they work and for small groups to analyze data for making short term business decisions. While the visuals in Grow are good, they fail to make the kind of impact that makes for great boardroom presentations. Fonts are not very customizable.

Grow.com Feature Ratings

Customizable dashboards
8
Report Formatting Templates
9
Drill-down analysis
10
Formatting capabilities
8
Report sharing and collaboration
8
Publish to Web
8
Publish to PDF
8
Report Delivery Scheduling
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
9
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
Not Rated
Responsive Design for Web Access
8
Dedicated iOS Application
8
Dedicated Android Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
8
REST API
9