Guru is a game changer!
September 28, 2023
Guru is a game changer!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
Guru has revolutionized our operations. It streamlines information access, boosting efficiency by eliminating time wasted searching for answers. Improved communication is a bonus, as it acts as a central hub for collaboration. Plus, its easy management with verification intervals keeps knowledge current and permission controls ensure content security. Overall, it's transformed our team into a more efficient, communicative, and secure unit, driving our success.
- Product improvements, in particular the addition of 'Answers AI'
- Collaborators feature in draft mode
- Scheduled announcements
- The assist feature for enhancing content
- Trending topics is an interesting idea, but I haven't yet found much use for it
- Improvements with spelling and grammar check
- Searchability for answers
- Organization of knowledge
- Analytics
- We saw a significant decline on the time spent answering questions in slack, in particular a reduction in repeat questions
- We feel more confident that repeat questions are receiving a consistent answer
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
Yes
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes