Give it up for Gusto
November 11, 2016

Give it up for Gusto

Sidney Dowell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

This is a payroll product that I recommend to my small business clients.

Pros

  • Very simple to set up and can be used for both employees and contractors.
  • Automatic state and federal filing with reminders about upcoming filing dates.
  • Excellent and responsive support.
  • Good reporting.

Cons

  • The integration to Xero is awkward and not scalable. That is an area that can be improved upon.
  • Cost efficient - no staff needed to run payroll.
  • No penalties incurred due to late filing of required state and federal reporting.
  • Time and energy of company principals spent on building the business, not fussing with payroll details.
I love Xero, but the payroll product offered a couple of years ago was woefully inadequate. Xero has made great strides in improving their payroll product but I still prefer Gusto for small business payroll processing.

The other payroll products I have worked with, like ADP and Ceridian, are not comparable as they are not suitable for the small business niche.
Gusto is an excellent product for small, start up and emerging companies who do not have in-house payroll expertise.

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