Make Your Payroll Task Easy With Gusto
March 10, 2022

Make Your Payroll Task Easy With Gusto

Sterling Mateo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Gusto

We at Arcadio Consulting use Gusto to do payroll for our own company and clients. But unfortunately, payroll involves a complicated set of tasks. That's when Gusto comes into play. Gusto is a fantastic payroll tool that helps you automate payroll tasks for both employees and contractors, no matter how hard or complex. In addition, it makes the onboarding process easy and enables you to avoid any errors. Finally, its user-friendly approach to setting up payroll is the tool anyone would enjoy using.
  • Easy onboarding process
  • Clear and accurate tax reports
  • Running payroll is pretty straightforward. It is easy to pay employees and contractors.
  • Gusto's support department is super bad, very slow, and hard to reach. In my opinion, I'm better off with the help center.
  • There is not an easy termination process. Accountant firms are too controlled and can't do much when suspending a payroll account.
  • Dashboard messages are a pain in the neck; even though the feature isn't supposed to be on, it still reminds you about it. So, for example, when a client doesn't need worker's compensation insurance because of state law, the dashboard messages still remind you to add the insurance information.
  • Onboarding process
  • Payroll management
  • Pay calculation report detailed
  • Gusto has simplified our payroll tasks.
  • Gusto is affordable and is user-friendly for small businesses.
  • Gusto provide integration with accounting software such as QuickBooks and Xero.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

I recommend Gusto for small businesses for its user-friendly approach. In addition, Gusto is suitable for multiple state payroll and onboarding processes. I have never used the HR or the benefits system, so I can't comment on that. I mainly use the cheaper level because my clients usually have 1 or 2 employees or contractors, and I don't need a one-day direct deposit or time tracking.

Gusto Feature Ratings

Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10

Using Gusto

2 - Payroll management
2 - Payroll calculation knowledge and federal and state laws.
  • For detailed tax reports
  • HR
  • Benefits system
  • PTO
Gusto is user-friendly software with great features to make your payroll task simple.