Gusto Reviews

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Lauri Paxton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern.

Gusto Scorecard Summary

Feature Scorecard Summary

Payroll Management (6)
Pay calculation (43)
Support for external payroll vendors (8)
Benefit plan administration (33)
Direct deposit files (43)
Salary revision and increment management (38)
Reimbursement management (11)

What is Gusto?

Gusto is a modern, online people platform that aims to help small businesses take care of their teams. According to the vendor, their products and services help customers onboard, pay, insure, and engage their team in one integrated, easy-to-use platform used by over 100,000 modern employers. Gusto aims to make taking care of teams a joyful experience, while helping users manage their bottom line and stay compliant. Gusto promises that users will feel like a pro no matter how complicated the situation.

Full-service payroll - According to the vendor, Gusto makes running payroll easy. Gusto automatically calculates and files payroll taxes, help keeps companies compliant, and provides awesome support.

Benefits that work for any team and budget - Gusto aims to make offering employee benefits a reality for any small business. Whether an organization is buying health insurance for the first time or wants to integrate an existing plan with payroll, Gust can provide expert guidance. They'll help with add-ons like 401(k), life insurance, and commuter benefits, which the vendor says allows companies to create a competitive package that attracts and retains employees. The vendor promises their modern, intuitive software and team of licensed advisors helps customers navigate benefits with confidence.

Gusto Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management

Additional Features

  • Supported: Flexible, automated payroll
  • Supported: Benefits administration, including HSA, FSA, and Commuter
  • Supported: Streamlined HR
  • Supported: Affordable, integrated 401(k)
  • Supported: Workers' compensation compliance
  • Supported: Custom offer docs and onboarding
  • Supported: Flexible PTO policy options

Gusto Screenshots

Easy time-off trackingFlexible, automated payrollEffortless benefits administrationEasy time-off trackingAffordable, integrated 401(k)The source of truth for all your HR data

Gusto Video

Gusto Integrations

Gusto Competitors

Gusto Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month$12 per employee/contractor
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month$12 per employee/contractor
Core: Refreshingly easy payroll so you can get back to what matters most.$39/month$6 per employee/contractor
Basic$19/month$6 per employee/contractor

Gusto Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Gusto's best feature?

Reviewers rate Reimbursement management highest, with a score of 9.5.

Who uses Gusto?

The most common users of Gusto are from Small Businesses and the Computer Software industry.