Gusto- a good thing!
July 02, 2024

Gusto- a good thing!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We use Gusto to help with HR duties, as we are a pretty small staff. We use it for payroll, inputting time off, paying for reimbursements, and most recently employee reviews! This centralizes our system rather than having such things fully scattered around and across different websites or programs (or in some cases paper in filing cabinets.)

Pros

  • Informing employees of necessary employment paperwork needed to be filled out.
  • Centralizing multiple functions.
  • General communication with employees.

Cons

  • Email titles that don't sound like spam- employees delete important emails thinking they are spam.
  • A function for organizations that give all PTO for a year in a lump sum, rather than showing PTO accrual.
  • We have loved the time it has freed up from having to use multiple programs to accomplish what Gusto has wrapped up in one.
It has been easy to use from all sides- the employees have had minor issues with adding information to the program, with the largest issue being the aforementioned PTO issue.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?

Yes

For a small staff with a limited HR/payroll staff capacity, this program is perfect. We have had some issues with showing PTO, however, as we give our employees PTO in a lump sum rather than by accrual.

Gusto Feature Ratings

Payroll Management
8.0
Pay calculation
8
Benefit plan administration
Not Rated
Direct deposit files
8
Salary revision and increment management
8

Comments

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