Great value and usability
July 11, 2024

Great value and usability

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We are a small business with just a few employees and Gusto was the perfect fit. It takes the stress out of payroll and taxes. The system has been easy to use and navigate. Affordability was a top priority and so far has been a great fit for our company.

Pros

  • Time tracking
  • Easy access to tax forms
  • Easy to navigate

Cons

  • Timely payroll deposits
  • Access to customer service
  • Has been a great experience when adding employees to business
Have had positive experience with usability
Gusto was my first stop in payroll needs

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

We have had an issue with payroll going in late a few times. Most payroll goes in at midnight on day of pay and this has not been the case with Gusto. Usually arrives 7-8 am on payday and has been as late as 1pm in the afternoon.

Gusto Feature Ratings

Payroll Management
7.8
Pay calculation
10
Benefit plan administration
6
Direct deposit files
5
Salary revision and increment management
10

Comments

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