Gusto Payroll Review
August 05, 2024

Gusto Payroll Review

Seth Looft | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

We have used Gusto for all of our Payroll, Time Tracking, & Documentation for employees. It has been very useful, & all of our times we needed to reach out to customer support it has been very easy to walk through and has not been a battle to get on the line with a real person. The way it is setup has worked very well for our Payroll needs.

Pros

  • Time Tracking System
  • Customer Support
  • Tax Update & Notifications

Cons

  • Benefits
  • Customization with Business Tree
  • Multiple Business Integration
  • It has saved me time on my payroll processing
  • App has helped employees navigate items without going directly through myself
  • Time saved on uploading documents to our employees
Gusto is very easy to use, it has been very systematic and makes a lot of sense to someone that doesn't have as much experience with Payroll. We have not had any issues with onboarding and using the app on the employee side. It has been very usable for all of us on the team.
In my opinion Gusto does much better on Payroll although Gusto doesn't have the financial tracking piece that Quickbooks has. We still utilize Quickbooks for that portion but Gusto is night and day difference on the payroll portion of what you are able to do and the ease of use.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Gusto has been very well suited for the systematizing of Time Tracking. Their app & tracking system makes it very easy for everyone on our team. It has definitely saved alot of time for myself running payroll twice a month. Their process to submit payroll makes a lot of sense and is easy to navigate. The process to get payroll taxes process was also fairly seamless.

Gusto Feature Ratings

Pay calculation
10
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
8

Comments

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