Highly recommend - stress-free and simple to navigate. It definitely streamlines your business processes.
July 09, 2025

Highly recommend - stress-free and simple to navigate. It definitely streamlines your business processes.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

I love using Gusto to run my solo provider mental health practice. The process takes all the stress out of paying my federal and state-level taxes, streamlining the process so it runs automatically without me having to do a thing. There are so many additional tasks this program is also capable of providing that I don't get to take advantage of, just because my business only has one employee, but it's still nice to know that I'm paying for a top-tier payroll service, should I ever consider expanding.

Pros

  • Running payroll
  • Creating W2 paystubs
  • Filing state and federal taxes
  • Running annual reports

Cons

  • I found it quite annoying trying to navigate to find my paystubs. I wish there was a separate clearly labeled section to find past pay stubs.
  • I would love it if it offered an insurance plan for single employee businesses like myself - not just groups/multiple employees.
  • I wish there was a cheaper option for people who solely use it to run payroll for themself. I think it's quite expensive for just doing that one task. If I had more employees and benefited from all the other amazing features it would be great, but I pay for a lot of services that I don't actually need which sucks.
It's simple to navigate, streamlined, user friendly, and the layout is clear and simple.

Do you think Gusto delivers good value for the price?

Not sure

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

I would highly recommend to any self-employed person looking to take the stress out of managing their business. The website is easy to navigate; it's streamlined and user-friendly with a simple format. It's also quirky and entertaining at the same time. The light-hearted design adds that extra little touch, which I really appreciated. Not everything needs to be super serious and I like the playfulness Gusto brings to boring mundane business activities.

Gusto Feature Ratings

Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10

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