HCSS Feedback
Modules Used
- HeavyJob
- HCSS Cloud
Overall Satisfaction with HCSS
Our foremen currently use the Field System to create and send timecards. We will begin our testing phase to transition to mobile devices in the near future. Our Office Managers are the final approval level for timecards sent in by the foremen. They track attendance to manage paid and unpaid time off from work. Engineers and Superintendents use the Manager System to review and approve the first two approval levels. They review labor hours, cost codes, quantities and equipment codes and hours. They use the Production Analysis and Planner as well as other reports available in the Manager System.
We recently upgraded to 2016, and we have had a few kinks that we are working through, with HCSS. Overall, I feel the upgrade went well with a lot of work from HCSS and our team. Our company uses Specialty Jobs which is a complex element to manage.
- HCSS has established a team to assist our Company with any issue that arises. They respond timely and give us quality service.
- HCSS works to accommodate our need in using Specialty Jobs, which tend to complicate our use of the product.
- HCSS has created a very good process flow for Project Jobs with their product.
- Some of the reports contain just the Foremen employee number, it would be great if they also contain the name.
- Some of the reports are not compatible with running them in Excel, it would be great to be able to dump the data into an Excel spreadsheet.
- I would like to be able to run User Accounts into an Excel spreadsheet.